211 information services 

o Still available M-F, 8 a.m. to 6 p.m., call 2-1-1 or 866.904.9060; text EW211 to 898-211 or search online at wa211.org

Animal Assistance
o Spokanimal offering free pet food Monday through Saturday 10 am-5 pm at 710 N Napa St.
o Spokanimal is not accepting new animal surrenders to the shelter. Spokane Humane Society and SCRAPS still accepting surrenders to shelter as of 3/18
o Spokanimal wants the public to know that people cannot catch the virus from their pets. They have had many people calling asking if they can put their pet down just to reduce risk, but dogs and cats cannot pass the virus to humans.

Clothing Banks
o Teen & Kid Closet
§ Still taking referrals, but waiting until closer to April to decide when to start scheduling people again. The person I talked to stressed that they still want referrals submitted even if they won’t be scheduling for the next couple of weeks. -ESG

Financial assistance
o DSHS CSO Maple and Trent are still open (3/17). DSHS has stopped TANF sanctions, Good Cause and home visits.
o Unemployment Benefits
§ If the outbreak of Coronavirus (COVID-19) has impacted your ability to work, you may be eligible for unemployment benefits or Paid Family Medical Leave. If you are experiencing any of the following you may be eligible: self-isolation or quarantine, illness or illness of a family member, temporary layoff from employer, employer closing or reducing hours (per an email received by NAACP) -ESG · Apply for benefits at: www.esd.wa.gov or 1-800-318-6022

Free legal advice, contact the Unemployment Law Project
o Free interpretation available for all languages
o Unemploymentlawproject.org
o 1-888-441-9178, 206-441-9178, 509-624-9178

Food
o Monday-Friday starting 3/19 to go breakfast and lunch for 0-18 from 11 AM-1PM at the following schools:
§ Arlington, Balboa, Finch, Garfield, Hutton, Lidgerwood, Lincoln Heights, Longfellow, Moran Prairie, Mullan Road, Ridgeview, Roosevelt, Shaw MS, Rogers HS, Shadle Park HS, Ferris HS
o Caritas Outreach Ministries:
§ Food bank with no zip code restrictions during the pandemic. Offering curbside pick up. Monday, Wednesday & Thursday - 10:30 AM to 1:30PM operating as normal as possible until further notice. Check their facebook page for updates. --KJ
o Second Harvest COVID updates (as of 3/17): § https://2-harvest.org/covid19/
§ Appear to still be offering food resources, encourage clients to call ahead to whatever location they plan to use.
o Catholic Charities has a Shopping Angels program, a donation based service, where community members drop off food at 12 E 5th Ave and this food gets delivered to seniors in the community who are unable to leave their home
o House of Charity
§ Meals: Sack meals will be handed out for breakfast and lunch. No tables will be set up in dining room during the day, as we are not allowing patrons to remain in the building. Clients will line up, wash hands, grab food and go outside. HOC courtyards are open and monitored (From an email from HOC) -ESG

Healthcare
o DOH coronavirus hotline at 1-800-525-0127, press # for symptom evaluation. (FYI from Teresa: I called this number and was instructed to contact my primary care provider, who is also closed. This resource doesn’t seem all that helpful.)
o Alien Emergency Medical Program (Does anyone else think this name is racist?) - Medical program in response to COVID for undocumentated persons 19 or older who are not pregnant. Please reference Regina’s email from 3/17.

Housing
o Hope House is accepting women for emergency shelter. Check in has changed to 4:30 so that staff may check all intakes temperatures. They will call me if anything changes. -DH
o Spokane Resource Center is closed for the next 2 weeks -ESG
o Catholic Charities
§ Still doing walk-ins at regular times
§ Trying to do more phone assessments .  Call 509-325-5005 for phone assessments.  Can call at any time, they don’t answer when it’s busy, can possibly leave message if the call isn’t answered
o UGM is closed to new clients at this time and is unsure of when they will reopen - CD
o House of Charity is open for the time being and is only allowing 5 people in at a time, those who come in then can decide what they need, a shower, food, personal care products (limited supply). They are closing at 5 pm each day. It seems that they are still accepting and distributing mail for individuals without a mailing address. They were very busy when I called, if a client has a specific need, I would recommend calling with/for them to ensure they are still providing that service. 509-624-7821
§ Other day services: Patrons will be allowed to access bathrooms and showers in as needed, and then be asked to hang out outside. Bathrooms are sanitized between each use (From an email from HOC)-ESG
§ We will provide patron access to mail as well. Again, our courtyards will be open from 7:30am to noon for those who have nowhere else to go and who need handy access to bathrooms. Social distancing will be encouraged and monitored (From an email from HOC) -ESG

Internet access o https://corporate.comcast.com/press/releases/internet-essentials-low-income-broadband-coronavirus-pandemic

Mental health care 
o Frontier Behavioral Health shutting down 3/19. Crisis line (1.877.266.1818) will still be available 24/7. Clients who are already enrolled in services will be able to have phone sessions with their providers, but they are not taking new patients/clients. Inpatient services are still open, but visiting hours have been suspended.

Online Substance Use Meetings:
o AA § https://docs.google.com/document/u/2/d/1a71ccw7ihaWelksKwOp4AzAkYlVqSoKiN6Gsm38bKMU/mobilebasic?usp=gmail_thread
o NA § https://www.na.org/meetingsearch/text-results.php?country=Web&state&city&zip&street&within=5&day=0&lang&orderby=distance

Salvation Army of Spokane services still available (as of 3/17): o https://webmanager.salvationarmy.org/spokane_citadel/salvation-army-coronavirus-response?random=786&_ga=2.13048567.1518348587.1584470814-1914140385.1584470814

Social support
o There is a Facebook group called “Helping Spokane County Get Through COVID-19” where people can ask for help and give help in the community - CD

Spokane Public Schools
o Office hours: All schools will hold office hours this week so families can stop by to pick up academic materials or medications, if needed, if they weren’t able to do so Monday. Find the hours on your school’s website.
o Meals: On Thursday, March 19, SPS will begin offering grab-and-go meals – a breakfast and a lunch together – for any child aged 0-18, or currently enrolled in high school, from 11 a.m.-1 p.m. at these locations throughout the district: Arlington, Balboa, Finch, Garfield, Grant, Holmes, Hutton, Lidgerwood, Lincoln Heights, Logan, Longfellow, Moran Prairie, Mullan Road, Ridgeview, Roosevelt, Sheridan, Stevens, Shaw MS, Rogers HS, Shadle Park HS and Ferris HS. Visit the site that is most convenient for you.
§ Meals will be offered Monday through Friday. It is a federal meal program requirement that students must be present to pick up a meal. Our teams are working to create the safest exchange possible, using proper social distancing protocols. Our plan is to add Audubon, Bemiss and Cooper on Friday and all sites beginning Monday.
o Laptop checkout: To support student learning for families without access to computers at home, SPS is checking out laptops to students based on need and availability. At this time, we can offer one device per student, and up to two per family. Find a request form at spokaneschools.org/LaptopCheckout.
§ These laptops use your home Wi-Fi. If you do not have home internet, several free options are listed at spokaneschools.org/LaptopCheckout. If
these options do not work for you, SPS is checking out hotspots based on need and availability through the request form listed above.
o Learning at home: Teachers and support staff have worked tirelessly to assemble a thorough collection of resources -- schedule ideas, sample daily plans and learning at home guides – for families to use during the school closure as they see fit. These are available at spokaneschools.org/LearningAtHomeResources. Structure and routine are key to helping reduce anxiety, but we recognize that nothing about this is routine. In the coming days teachers will be connecting with students and parents, answering questions, sharing materials, clarifying directions, and assisting with access to digital resources.
o Additional Learning at home/Coronavirus Resources: https://www.ksps.org/community/coronavirus/resources/
o Child care: We have been meeting regularly to finalize details for offering child care to children of first responders and essential healthcare workers, per Governor Inslee’s request. At this time, we can only provide child care to families who fall into these categories and who have no other alternative for child care. We are reviewing our rosters of current Express families to determine who fits within the governor’s criteria. We plan to open 10 sites, with 25 children at each, so that we are able to maintain proper social distancing. Our goal is to open some of these sites on Thursday, March 19, with the expectation of having all 10 sites open by Monday, March 23.

Utilities
o SNAP
§ As an agency, we are encouraging all clients to call SNAP for services before venturing out to our offices. We can absolutely serve clients remotely. They would need to call 456-SNAP. Should our staff be busy helping other clients, we encourage folks to leave a detailed message. We are checking these regularly and will call back. Clients may also reach us using the contact forms on our web, or by emailing communications@snapwa.org.
§ For our homeless services office, in particular:
· Our front door is locked, with no more than three allowed in the lobby at any given time.
· As clients go back to meet with staff, we are ensuring 6ft distance is maintained.
· Clients are directed to wash their hands before meeting with staff, and items are disinfected between clients.
· We will be implementing a phone in our lobby for folks to access, where they can reach our staff or other critical services remotely if they do not personally have access to a phone. This phone will be regularly sanitized between use.
· Today (3/18), we will be implementing three different mobile numbers for clients to text or call in order to have housing conversations.
· You may find more, regularly-updated information by visiting www.snapwa.org/covid